Building a world of trust for e-commerce
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Building a world of trust for e-commerce
Consumers are expressing concerns about fake reviews on Internet and would like to shop on websites showing more transparency and trustworthiness. Scandals and fake reviews on websites have created a suspicious climate about the digital consumption model. The increasing number of web transactions worldwide and the new economic model based on web market places have generated the need to provide a safer environment for e-commerce.
Work in collaboration with WETHIC, French startup, aiming to build a world of trust for e-commerce (curation of English and French articles).
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Twitter campaign takes aim at fake restaurant reviews on TripAdvisor

Twitter campaign takes aim at fake restaurant reviews on TripAdvisor | Building a world of trust for e-commerce | Scoop.it
Restaurateurs and food critics back #noreceiptnoreview campaign to deter fraudulent posts
Vincent Bronner's insight:

After years of manipulation and unclear practices about on-line reviews, consumers want to be really well-informed and use platforms showing full transparency and trustworthiness.

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Amazon steps up pursuit of merchants who pay for fake reviews

Amazon steps up pursuit of merchants who pay for fake reviews | Building a world of trust for e-commerce | Scoop.it
In three cases filed with the American Arbitration Association, Amazon accused third-party sellers operating on its site of creating or paying for fake reviews of their products.

 

Amazon made a clear official statement: "Our goal is to eliminate the incentives for sellers to engage in review abuse and shut down this ecosystem around fraudulent reviews in exchange for compensation".

 

This is announcing a new trend for e-commerce. Amazon has clearly understood that a sustainable business model requires to put trust and ethics at the center of the relationship with their customers. Fake reviews are killing business!!!

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