More than half of US retailers have adopted ‘keep it’ return policies to save on costs | consumer psychology | Scoop.it
From themessenger.com - December 3, 2023 9:50 AM

"Nearly six in 10 retailers, including Amazon, Walmart and Target, have adopted "keep it" return policies this year, refunding dissatisfied customers their money while allowing them to retain their unwanted sweaters, jeans and other items ..."