"Businesses must ensure queues are both organized and effective. These six strategies will reduce wait times, improve the customer experience, and boost revenue ..."
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consumer psychology
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+11 today
Real-life consumer psychology – with a touch of technology
Curated by
Leona Ungerer
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"Absa has overhauled its look, changing its logo and colour scheme to one that has been inspired by Africa, marking the shift from a European-owned financial group to a proudly African firm. ..." 
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"With advances in data analysis and digital technologies, do bank branches have advantages over artificial realities such as VR, AR and MR? ..."
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"For some, selfies are a form of self-expression. Others find them annoying. But one thing is certain: they won't go away anytime soon. A Sony-commissioned study has found that the top ten future uses for smartphone cameras will include banking, shopping, healthcare and dating ..."
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"Often, the banking options available for low-income Americans are all fundamentally flawed ..."
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"By 2030, technology will have made banks and banking invisible to customers, hidden by Siri-like personal assistants that cull data from our connect ..."
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"Millennials came of age during the 2008 financial crisis, giving them a unique perspective on banking, says Rick Yang, a partner at New Enterprise Associates ..."
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From
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"The M-Pesa mobile money transfer system, hugely popular in East Africa, is being scrapped in South Africa, which for many pundits comes as a surprise, writes the BBC's Lerato Mbele ..."
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"Banks have embraced it, but their customers barely use Apple's mobile payment solution ..."
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"Net1 Mobile Solutions, a South African company offering a range of financial and digital products and services, has announced a promotion that will see numerous ..."
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"Cutting edge financial management and other digital tools which capture consumer behaviour and enable personalisation will be instrumental for banks in creating an enhanced long term relationships ..."
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"...The bank branch brought in environmental brand strategies to help impart a unique set of sensory touch points to the branch’s environment. The company decided upon an integrated approach, incorporating both fragrance and also music styling, which would help create a stylish statement with an understatement of elegance and quiet finesse..."
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"Have a credit card with FNB? You may want to check this out, warns consumer journalist Wendy Knowler ..."
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"As countries progress, citizens migrate from remote villages to large cities and foreign countries. Their economic power rises and they participate in the ..."
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"Major banks are unveiling teller machines across the country that customers can gain access to with their phones. But the technology raises new security issues ..."
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"The fintech sector is being shaped by shifting market conditions, new regulations, and changes in consumer demands and behaviors ..."
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"Kenya is poised to enter a new mobile money economy era, judging by the steady rise in cashless transactions for goods and services ..."
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From
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"As global banking giant Citi begins to roll out voice biometrics to 15 million Asian customers, we look at the pros and cons of this form of security ..."
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"United Nations staffers in the Middle East have a system of tracking refugees that has major sci-fi movie vibes ..."
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"Digital financial tools can greatly improve lives in poor countries, but it is especially crucial to put them into the hands of women, whose role in economic growth is often ignored ..."
Yorkow Mensah's curator insight,
April 7, 2015 7:33 PM
#YorkowMensah - Equipping Women to do Great Things
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"A Kenyan cash transfer network which bypasses banks is being adopted in Europe ..."
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"Mobile payments are as safe if not safer than most other forms of digital payment, says Prejlin Naidoo of Accenture SA ..."
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