"McDonald’s is moving closer and closer to total self service. The fast-food chain announced it will be adding self-order kiosks to 1,000 every quarter ..."
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consumer psychology
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Real-life consumer psychology – with a touch of technology
Curated by
Leona Ungerer
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"Nike and Adidas aren't the only lifestyle brands designing their retail spaces with technology in mind. Others such as Rebecca Minkoff, a fashion label based ..." 
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"Just who benefits when companies turn to self-service kiosks? CBC’s Marketplace took a closer look how the technology can help — or hinder — consumers ..."
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"In August, the New York Hilton Midtown will discontinue food and drink service to all 2,000 rooms. In its place will be a self-service kitchen stocked with grab-and-go items..."
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"Macy's is testing a mobile tool using artificial intelligence that lets shoppers get answers about the store they're in - like where a particular brand is located or what's in stock - that they would normally ask a sales associate face-to-face ..."
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"Self-service technologies have the potential to boost a company's bottom line but there are pitfalls for unwary brands as their worth may fall in the eyes of consumers being asked to do the work ..."
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