"Jennifer Grimm can't stand lineups, especially at the cash register in her cosmetics and hair products shop..."
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consumer psychology
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Real-life consumer psychology – with a touch of technology
Curated by
Leona Ungerer
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"Making restaurant reservations is a way of life -- but, for many consumers, so is breaking them. For every reservation that is made in some large cities, around 20% result in an empty table that the business must hope to fill with walk-in consumers..." 
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