consumer psychology
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consumer psychology
Real-life consumer psychology – with a touch of technology
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POP vs. POS: What is the difference?

POP vs. POS: What is the difference? | consumer psychology | Scoop.it

"POP, or point of purchase, refers to the physical location where consumers decide whether or not to buy a product. POS, or point of sale, refers to the specific area where the exchange of goods takes place ..."

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Good brand names don’t sound like dead bodies

Good brand names don’t sound like dead bodies | consumer psychology | Scoop.it

"Like naming your company, naming your products can have far-reaching consequences, both good and bad. The right names can help launch your product to greater success ..."

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How social became strategic at KLM | WARC

How social became strategic at KLM | WARC | consumer psychology | Scoop.it

"Over the past eight years, social media has become a key strategic channel for KLM, for both marketing and customer service, but that situation came about almost by accident ..."

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How IKEA becomes a part of every life situation | WARC

How IKEA becomes a part of every life situation | WARC | consumer psychology | Scoop.it

"IKEA has become a symbol of Swedish utility following the vision of its founder, Ingvar Kamprad, who passed away last week. One of the brand’s recent ads, a press ad made headlines, but its strategy shows how the brand has become part of its customers’ lives through moments big and small ..."

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Five ways retailers can prepare for the post-Christmas tsunami (as in holiday returns) 

Five ways retailers can prepare for the post-Christmas tsunami (as in holiday returns)  | consumer psychology | Scoop.it

"Staffers need to be well versed with processes, technology and customer service challenges, before the post-Christmas craziness arrives ..."

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How Estée Lauder is becoming locally relevant in China | Jing Daily

How Estée Lauder is becoming locally relevant in China | Jing Daily | consumer psychology | Scoop.it

"Here is what you need to know about Estée Lauder's China strategy, which has proven very effective in boosting the brand's sales in the region ..."

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Why more businesses should consider flat pricing

Why more businesses should consider flat pricing | consumer psychology | Scoop.it

"Flat pricing can represent a win-win for customers and firms ..."

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This is how Spotify could become a next generation record label [Mark Mulligan]

This is how Spotify could become a next generation record label [Mark Mulligan] | consumer psychology | Scoop.it

"Spotify’s future is going to be much more than being the future of music retail," says industry analyst Mark Mulligan, who expects "Spotify to lay the foundations for a bold platform strategy that has the potential to change ..."

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The new trick to get you spending more

The new trick to get you spending more | consumer psychology | Scoop.it

"Arctic Monkeys is hot and Phil Collins is not. How brands are pumping in strategic music playlists to make shoppers spend more ..."

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Think your chocolate bar's got smaller? Blame shrinkflation ... the dark art ... - Manchester Evening News

Think your chocolate bar's got smaller? Blame shrinkflation ... the dark art ... - Manchester Evening News | consumer psychology | Scoop.it

"PLUS: The naked chocolate bar quiz... and five other ways you're getting ripped off at the till ..."

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'South African wine industry must adjust its Africa strategy, before it loses out' - How we made it in Africa

'South African wine industry must adjust its Africa strategy, before it loses out' - How we made it in Africa | consumer psychology | Scoop.it

"Insight into business in Africa ..."

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2015 customer experience trends and tips

2015 customer experience trends and tips | consumer psychology | Scoop.it

"Delivering a differentiating customer experience pays dividends. What are some important trends? Find out here ..."


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Marketing, magic and psychology

Marketing, magic and psychology | consumer psychology | Scoop.it

"Magicians and brand marketers share one thing in common – the drive to manage expectations and influence perceptions. Both involve understanding the psychology of the prospect. The difference is that brand marketers don’t do it to ..."

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Kraft Heinz: We have invested too much in marketing costs that consumers can't see –

Kraft Heinz: We have invested too much in marketing costs that consumers can't see – | consumer psychology | Scoop.it

"New CEO says the company has invested too much into marketing costs such as agency fees and production costs at the expense of media and creative ..."

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How Cosabella raised the bar for selling luxury lingerie online 

How Cosabella raised the bar for selling luxury lingerie online  | consumer psychology | Scoop.it

"We held an Ask Me Anything session with Cosabella CEO Guido Campello, co-hosted with Forrester Analyst Brendan Witcher, to dig into the strategy that propels Cosabella’s growth ..."

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How a brand can find its voice with voice ordering

How a brand can find its voice with voice ordering | consumer psychology | Scoop.it

"Remain relevant in the era of voice ordering with these four key strategies ..."

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Why Z-lennials will upend Western brands' China strategy

Why Z-lennials will upend Western brands' China strategy | consumer psychology | Scoop.it

"Chinese Z-lennials are still young, and their lifestyle preference is significantly shaped by that of their parents as well as their environment ..."

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Changing the channels landscape to satisfy Japanese luxury consumers’ appetite for novelty | McKinsey & Company

Changing the channels landscape to satisfy Japanese luxury consumers’ appetite for novelty | McKinsey & Company | consumer psychology | Scoop.it

"What’s shifting in the world’s second-largest luxury market? To keep up, brands will need to confront challenges and explore new strategies ..."

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How Amazon pulled off its biggest Prime Now launch ever

How Amazon pulled off its biggest Prime Now launch ever | consumer psychology | Scoop.it

"Amazon sold three times the volume of goods on launch day in Singapore, compared with its launch in Seattle, its home city .."

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Content curation strategy [Infographic] - @RebeccaColeman

Content curation strategy [Infographic] - @RebeccaColeman | consumer psychology | Scoop.it

"How to develop your own content curation strategy for your social media feeds ..."

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Top seven tips to create a customer-centric culture | CustomerThink

Top seven tips to create a customer-centric culture | CustomerThink | consumer psychology | Scoop.it

"As customer experience has become increasingly recognised as a thing of tangibility, so has the need to adopt and embed the skills and competencies that make managing it (customer experience that is) a reality ..."

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Windows 10 signifies Microsoft’s shift in strategy

Windows 10 signifies Microsoft’s shift in strategy | consumer psychology | Scoop.it

"Pressure from competitors has compelled the company to make the upgrade free and to find new ways to profit from some of its big moneymakers ..."

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A Super-Bowl ad is just half the battle - Wall Street Journal

A Super-Bowl ad is just half the battle - Wall Street Journal | consumer psychology | Scoop.it

"For marketers, Super Bowl commercials are just part of the blitz for the big game ..."

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Snapchat wins hearts and minds on Madison Avenue - Digiday

Snapchat wins hearts and minds on Madison Avenue - Digiday | consumer psychology | Scoop.it

"Snapchat just landed McDonald's as an advertiser. But challenges lay ahead as the platform attempts to scale its ads business ..."

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Map your social media strategy to success

Map your social media strategy to success | consumer psychology | Scoop.it

"Exploit the benefits of mind mapping to improve your social media strategy and lead your marketing efforts to imminent success! ..."

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