"Best and worst ads of 2016: From the puppymonkeybaby for Mountain Dew Kickstart to Taco Bell’s giant taco-head selfies, advertising was asking us to think too hard ..."
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consumer psychology
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Real-life consumer psychology – with a touch of technology
Curated by
Leona Ungerer
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"New research commissioned by First Direct shows companies are losing more money than they may like from poor customer service, but what are the top gripes?..." 
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"Botto Bistro, an Italian restaurant in San Francisco, is vying for the worst Yelp rating in the Bay Area by offering customers 25 percent off for their 1-star reviews ...."
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