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Cyber Monday Rules - E-commerce Ideas and Tips - Curagami

Cyber Monday Rules - E-commerce Ideas and Tips - Curagami | Curation Revolution | Scoop.it
From www.curagami.com - November 2, 2016 2:49 PM

Cyber Monday Rules
This Curagami post shares three ideas sure to help your e-commerce website win hearts, minds and loyalty this Cyber Monday. Inspired by a Kissmetrics post about the absolute power of Cyber Monday to online sales we share three tips:

  • How to Add Friction
  • Now Selling (selling in the NOW)
  • Power of Instant Feedback Loops


What are your Cyber Monday tips? Share here or email martin(at)curagami.com and we'll add your tips to ours. 

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Make Customers Fall in Love with Your Business: 20 Tips From @KISSmetrics and @ScentTrail

Make Customers Fall in Love with Your Business: 20 Tips From @KISSmetrics and @ScentTrail | Curation Revolution | Scoop.it
From blog.kissmetrics.com - March 6, 2013 2:27 PM
Nurturing relationships with your customers is a crucial part of growing a successful business. In this age of automation and innovation, caring for your customers has never been more important.
Martin (Marty) Smith's insight:

Great @KISSmetrics Post. Their 10 Ways:

1. Treat Customers Right - Genuinely Interact.
2. Don't Come On Too Strong - Have Respect.

3. Listen - Hear what customers are saying.

4. Continue - Offer ongoing 

5. Partners not customers - communication is 2 way.

6. Build Trust - No Surprises good or bad.

7. Be Transparent - HONESTY always wins in the end. 

8. Keep Your Promises & Only make keepable ones.

9. Customer is always RIGHT.

10. Say THANK YOU and be KIND.

These are great and I would add:

1. Know YOURSELF, be consistent and true.
2. Have FUN (fun is contagious).

3. LOVE what you do (passion is contagious).

4. LOVE who you do it with (or fake it until you make it).

5. Stay Calm, Carry On

6. Change the World

7. Share and then SHARE some More.

8. Align your company to Stengel's Brand Ideals.

9. LISTEN more than you TALK.

10. Curate more than you Create.

 

 Do any five of these consistenly and like, trust and respect may just turn to LOVE. 

 

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