Customer Mgmt & Operations
389 views | +0 today
Follow
Your new post is loading...
Your new post is loading...
Scooped by Marina Casses Ballester
Scoop.it!

"So you want to be a service designer" by Jamin Hegeman - YouTube

In this talk Jamin Hegeman addresses what service design looks like, and the future of service design. Service design is no longer new or unknown. Th
No comment yet.
Scooped by Marina Casses Ballester
Scoop.it!

Amazon's Customer Experience Strategy - Werner Voegels

Presentation from Werner Voegels, CTO of Amazon from the Telco 2.0 Executive Brainstorm.
No comment yet.
Scooped by Marina Casses Ballester
Scoop.it!

How to Create a High Performance Team

In this leadership training video Rick will share two keys to building a high performance team: content and process. Content involves the goals and tasks o
No comment yet.
Scooped by Marina Casses Ballester
Scoop.it!

How to Build a Content Calendar (Plus a Free Template)

How to Build a Content Calendar (Plus a Free Template) | Customer Mgmt & Operations | Scoop.it
Creating a content calendar for your company from scratch is one of those tasks that seems ridiculously complicated at the outset but which, with a systematic approach and no scruples about stealing other people’s methods, can actually be fairly...
No comment yet.