“Decision intelligence is becoming key to the ability of companies to deal with an unprecedented volume of data that’s necessary to making supply chain decisions today, says Fred Laluyaux, president and chief executive officer of Aera Technology.
…Decision intelligence augments current processes, but it also enables analyses that weren’t possible to conduct before, given the complexity of modern-day global supply chains and limitations on human capability.
…The technology doesn’t cut humans out of the decision-making loop altogether. “We advocate going from a world of people making decisions to having machines make the decisions, guided by the people,” Laluyaux says. Humans are still essential to the process, but they’re augmented by processing power that previously was beyond their reach.”
In examining how AI predictions affect decisions, this article goes beyond the need to focus on decisions vs. "insights". Because insights don't get you all the way to understanding the impact of your actions on outcomes.