Must Design

Web Design Jazz is the conversational alchemy that is website design riffing important conversations your brands have with visitors and potential customers. What about you? What conversations are your having with customers? How did you get there? 

Check out our Web Design Jazz video and join the conversation:
http://www.curagami.com/master-classes/web-design-jazz/  

Web designers shouldn't be SEO experts since keeping up with DESIGN is a full-time job. Nothing has made that truth more apparent than my first week learning CSS, SCSS and the like at The Iron Yard Code Academy in Durham, NC this week.

But web designers are where SEO rubber meets the Google Road so understanding a handful of ideas is critical to the online success of any designers creations. This deck was created to share with The Iron Yard's Cohort 3 Front End Engineering class Friday January 16th.

Includes our favorite FREE SEO tools and how we use them. Good luck and let us know your SEO / Design experience and we will curate into an upcoming post on http://www.curagami.com.

Angela Jones, a freelance designer in St. Charles, Illinois, uncovers how 7 websites promote their products in exciting ways.

Marty Note - Great From Boring
Loved this post, but they bury the lead. Their tips aren't sub-heads but buried in the copy about the example. I liberated their 5 tips to create exciting sites for boring products:

* Employ imagery and icons that speak to the benefits (i.e. tell a story and match with cool visuals).
* Focus on HEADLINES that describe your benefits (i.e. use trusted sources and let THEM tell your story).
* Write creative copy (there are NO BORING PRODUCTS only boring stories lol).
* Minimal and easy to navigate (always a winner in my  book too, but especially if what you are selling is boring. YES I will spend 3x the time it should have taken to order the new iPhone despite the horrible web design, your product...not so much, so make it easy to buy.)
* Create Community & Let THEM (your customers) supply the amazing stories. When YOU tell your brand's story it is always more boring than the same words from a customer.
* VISUALS - boring products benefit from great visuals. Tilt your boring product, hang it from the rafters, find a way to depict excitement and excitement flows downstream to your product.

Storytelling & Content Marketing
Tracy Chevalier imagines the stories behind paintings:

* How did the painter meet his model?
* What would explain that look in her eye?
* Why is that man … blushing?

She shares three stories inspired by portraits, including the one that led to her best-selling novel "Girl With a Pearl Earring."

3 Find Your Story Tips
One of the most common "we can't do it" complaints we hear is, "Our content is boring and no one on out team knows how to tell a story".  There are no "boring" products or services and we are surrounded by stories. Here are 5 tips to help you find the magical content needed to wins hearts and minds online.

Story Finder Tip #1: Your Employees
You never need to look far for great stories. Stories of heroic efforts against great odds are sitting in your office now. There are cancer survivors, triathletes and parents with special children in your company as I write this.

You might think, "I don't want to invade their privacy," and we aren't suggesting it. We suggest explaining that any company really only exists in the minds of its employees. Since publishing costs are now zero you can afford to explain who you are by proxy - via your employees stories, passions and loves.

This is "Employee Story of the Month" instead of a banal award your customers learn about the journey your team members have experienced and so feel close to them, you and your brands and products. "I feel like I know you," a woman said hugging my ex at the Gift Show in San Francisco.

Our potential customer learned about Found Objects and Janet McKean from our monthly newsletters. Those newsletters led to the hug and made doing business together easy.

Oh, btw each month I included a short story about Janet's life, experiences and family. May be why I'm divorced (lol), because Janet hated sharing so much. "You married a storyteller, " I would say smiling and writing and well you can figure out how well that worked in our relationship. Worked GREAT with our customers though (lol).

Story Finder Tip 2: Be Like Tracy Imagine An Image's Story
Tracy wrote a best seller by imagining questions implied but not stated. Your online marketing uses images all the time, but what are the questions BEHIND the image.

If you have a picture from a company event who is there? What was being celebrated? What in the image doesn't make sense? Is there something that hints at a mystery o some enigma? Work backwards from an image. Begin like Tracy. Ask questions. The answers are your story.

Story Finder Tip 3: Ask For Customer Stories
Take the image in example #2 and ask your customers to share their questions, stories or answers to hidden riddles. Asking for a story may be too hard and intimidating, but asking what these people in the corner are doing could be fun and spark imaginations and lead to stories.

Once you have an "Ambassador" group of customers / advocates established ask them to help shape your ASK. Ask your advocates to help you know the best way to engage and hear stories your customers are itching to share.

Writing this tip reminds me of a story (of course lol). I left home for the first time. I was in the 10th grade and enrolled at The Choate School. My mom cried when she and my father dropped me off. Now I was sitting in my first English class.

Mr. Noland, a bearded thirty something teacher dressed not unlike every preppie in the room (straight leg corduroys, button down oxford shirt) asked, "Tell me the story of this pencil". He said this hold a pencil inches from his nose and staring at it as he rotated it and waved it up and down.

Dutifully I set out to describe the pencil. "Pencils down," Mr. Noland said asking a student he clearly knew to read his story first. "She couldn't tell why. All she could smell was stale cigar...." the novella this student wrote about a possible murder, broken hearts and a love affair gone wrong made me realize I wasn't in Kansas anymore.

If Mr. Noland's shill can write 500 words on a pencil, YOU can tell a captivating story online about you, your company, brands and products.

Web Design & Stories
Now that you know WHERE to find stories don't forget to DESIGN them in. Sharing stories online is tricky. You want to make readers do a little work to get to a place they can read and read.

Don't do like some and break your stories into tiny 200 word bites. Too much clicking ruins the "all in" feel of a good story. Make your readers click a couple of times to pan out readers from scanners and then let them read.

Will cover more "story design" tips in another post. First FIND your stories since that is often the hardest task. Next create a design that does the impossible - makes it fun to read online.

Depending on your brand and message some can be very professional and straight to the point, and others a bit more relaxed and playful. Here is a collection of taglines and intro messages from freelance designers and design agencies around the world for your inspiration.

Master Blasters
When everything is social community rules. Curagami our Triangle Startup Factory funded startup is working on helping ecommerce merchants and content marketers validate the ROI of social and content marketing. Community is a CSF, Critical Success Factor, because community is what creates an army of advocates.

This post is about how to win the hearts and minds of your most important customers - those willing to advocate your products, services and web content.

Good News & Bad News
As a rare web marketer with more than ten years experience,  I created our first site FoundObjects.com in 1999 (gone now sadly), we want to confirm something every likely reader of our online marketing post already knows - the low hanging fruit is gone plucked by previous generations of pickers.

What to do now? Be something online and start today with these "be something now" tips. 

When In Doubt Ask
Alejandro Aravena makes it clear participation isn't easy, but the advantages of including those you server IN the decision process far outweigh the pain. Aravena is asking about housing and public space.

Internet marketers and ecommerce teams need to be asking about changes to their "public space" - their websites. The synthesis between designers and community discussed in this TED talk become a model for web design too with lessons like:

* Don't try to defeat natural forces (Google) incorporate them.

* Build flexible frameworks customers can modify.

* Individual expression happens.

That last bullet my represent the hardest transition for most web designers. We are so used to drawing boxes within boxes we forget those boxes are meant to serve PEOPLE. Hard to forget when those people are included, consulted and actually listened to all along.

Look at what has already happened. We created a web o one way communication that was modified, cloned and spun back to us by the social web as two way community. Why so much resistance to two way community?

Lack of perceived control may be the culprit. Learning to love the friction of Aravena's "synthesis" requires placing ego firmly in back pocket and listening. Who wants to do that?

The future of web design TURNS on our ability to adapt many of the architectural principles Aravena discusses so articulately in this excellent TED Talk. He may be discussing buildings in Chile, but he could be discusses our client http://www.Moon-Audio.com.

The future is about a building a DIFFERENT kind of framework one that encourages a growing number of Ambassadors willing to sacrifice to stamp their impression on YOUR web design.

Seasonality creates relevance & relevance creates community. Every website's hero should change at least 4x a year: Summer, Fall, Winter & Spring.