Choosing the right Social Customer Service platform for your business is one of the latest steps of your overall strategy. Learn about the main features.
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digital marketing strategy
Think | Visualize strategic marketing planning Curated by malek |
Rescooped by malek from Curation, Social Business and Beyond |
Choosing the right Social Customer Service platform for your business is one of the latest steps of your overall strategy. Learn about the main features.
Rescooped by malek from Curation, Social Business and Beyond |
You’d think that just putting together a survey would be easy, right? So easy in fact, that as of 2013, American adults received 7 billion surveys a year.
Rescooped by malek from Curation, Social Business and Beyond |
If you polled your consumers right now, would all of them say that they trust you? Are you 100% sure? More than ever, competition is fierce and customer loyalty hard to come by in almost any market. Consumers are becoming increasingly skeptical as they receive Dozens or perhaps even hundreds of brand messages daily, both …
I selected this article from Curatti written by Paolo Fabrizio because it explains how to choose the right platform to handle customer service through social media.
Interacting with your customers takes attention to all digital channels where they are active.
Establish a Successful Social Customer Service System
Being attentive and involved with your customers is the key to growth and trust in your business. I agree that you can better provide for them by choosing the right management system.
Fabrizio shows you several ways to improve your customer service on social media with the right platform.
Here's what caught my attention:
Selected by Jan Gordon for Curatti covering Curation, Social Business and Beyond
Image: Courtesy of Unplash.com.
Read full article here: http://ow.ly/gVWd308Ky9M
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