If you read some of the stories online you would thing that eventually patients won’t need health care professionals, they will be to do everything online with the help of the Internet and mobile apps. Frankly that is a load of garbage and biopharma should not reach for the hyped golden carrot.
In this day and age of limited time with doctors coupled with ample opportunity to google anything, the temptation for people to reach their own conclusions about their illness is strong. Spend enough time searching the internet for any given symptom and you’ll eventually end up with grave prognosis. Easy access to information does not negate the need for a professional opinion.