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Reconciliation has been crafted into finely tuned rituals that help shape and maintain relationships. It has been institutionalized and sanctioned as a form of mediation. But saying “I’m sorry” seems to be an easier process for some, requiring the use of other non-verbal signs dependent on the right circumstances for others. Are all apologies the same? How do we judge the authenticity of reconciliatory actions? And why do we even need to bother?
