As learning experience designers (aka instructional designers aka performance improvement consultants), we constantly try to improve upon our own processes. Are we meeting the needs of our learners...
Via Mickael Ruau
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Although there are the typical caveats associated with surveys (potential biases and halo effects), these can be mitigated through the step of collecting corroborating evidence. I think that the focus on successes and case stories is extremely attractive because it provides a way to involve stakeholders in a meaningful dialog about continued process improvement.