Education 2.0 & 3.0

Though your coworkers and manager might not understand tiny shifts in your behavior instantly, you’re giving away many invites into your psyche, simply via your body language.

According to professional corporate trainer, business consultant, and entrepreneur Denise M. Dudley, PhD, all people communicate using seven channels: facial expressions, eye contact, posture, hand gestures, voice tone, voice loudness, and verbal content. While she explains that many professionals are picky with their word choices, very few practice or give a second thought to the other six venues.

This is a big loss, considering many studies indicate difficulty pairing sentences with sentiments. “Our bodies are actually revealing more about our messages than our voices ever do,” Dudley told Ladders. “When we’re delivering a message–any message, good or bad, large or small, how we look as we’re delivering the message is . . . probably more important than our words, if we intend to be understood.”